Return & Refund Policy

Last updated: October 2026

At Vartik Auto Parts, we strive to ensure you receive 100% correct, genuine Tata Motors spare parts. In the event of a wrong part delivery or manufacturing defect, our return and replacement policy is outlined below.

1. Eligibility for Return / Replacement

• The item must be reported within 48 hours of receiving the shipment or collecting from our store.
• The component must be unused, uninstalled, in its original Tata Genuine Parts (TGP) box with security holograms and barcodes intact.
• Electrical parts (sensors, ECUs, modules) that have been installed or connected to vehicle wiring are not eligible for return due to manufacturer restrictions.

2. Defective or Damaged In Transit

If a component arrives damaged or exhibits a manufacturing flaw, please share clear photos and video of the unopened/partially opened package with our WhatsApp support (+91 8318891833) immediately for inspection and prompt replacement.

3. Refund Processing

Once the returned component is received and verified at our Indirapuram store, approved refunds are initiated within 3–5 business days via the original payment method or bank transfer (UPI/NEFT).

4. Contact Support